Help & Support
We're here to help. Send us a message and we'll respond within 24-48 hours.
Frequently Asked Questions
How do I track my order?
You can track your order by logging into your account and going to "My Orders". Click on the order number to view the status. You'll also receive email updates at each stage of the delivery process.
How do I return an item?
Returns are subject to each vendor's individual return policy. Please visit the vendor's store page and check their Policies section for specific return instructions. You can also contact the vendor directly through their store page.
How do I become a vendor?
To become a vendor, click the "Register as Vendor" button on our homepage or visit the vendor registration page. Fill out the application form with your business details, and our team will review your application within 24-48 hours.
What payment methods are accepted?
Payment methods vary by vendor. Most vendors accept Card Payments (via Plug'n'Pay), Bank Transfers, and Pay on Pickup/Delivery. Check the vendor's store page for their accepted payment methods.
How does delivery work?
Delivery options depend on the vendor and your location. You can choose between Home Delivery and Pickup at QBC Store, Marathon Mall. Delivery fees may apply, but we offer free delivery on orders over $100.